
Frequently Asked Questions
You've got questions- we've got answers
Frequently asked questions
We can help you choose the right membership for your personal skin goals. Email us at rd.luxeskinclub@gmail.com or message (250) 600-1355.
Yes. You can upgrade or downgrade your membership at any time. You can make this request by emailing rd.luxeskinclub@gmail.com or speaking to the Esthetician in the treatment room during your next visit.
You can sign up for a membership online or during your next visit. You can enjoy a facial and decide the membership for your personal skin goals once you have received advice from the Esthetician. We can then begin your membership before you checkout, so that it includes the facial you just received.
You can update your information through our booking system or email us at rd.luxeskinclub@gmail.com.
For membership cancellations, please email us at rd.luxeskinclub@gmail.com or message (250) 600-1355.
Memberships are non-refundable, non-transferable and cannot be used or combined with other promotions or offers. Members with accounts in good standing enjoy exclusive pricing on skincare products and additional facials. Purchase or use of a membership, constitutes acceptance of the terms and conditions of the rdluxeskinclub Membership program.
If you miss a monthly facial, please contact us by emailing rd.luxeskinclub@gmail.com or message (250) 600-1355.
